Differentiation as a strategy for the Metalworking Industry in Chile
DOI:
https://doi.org/10.15665/dem.v21i1.3460Keywords:
Metalworking, Differentiation Strategy, 5d Model, Conscious StrategyAbstract
Currently, in order to maintain competitiveness, the Chilean metalworking industry has opted for differentiation strategies. This paper studies the case of the company Aceromac. This firm has been forced to improve its value proposition and its business model. The way to face this challenge was through the application of Model 5d, which proposes an adaptation to the Balanced Scorecard (CMI) model and establishes as a basis the development of awareness in the organization's decision-making. Among the results obtained, it is observed that after the application of the model, there has been an improvement in the variation of sales (7.5%), even exceeding the proposed goal (7%).
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