Open Innovation and Public Basic Sanitation Services

Davi Lucas Araújo; Flávia  Murcia; Rafael Morais Pereira; Everson Gava

doi:10.15665/dem.v18i4.2245

Autores

Davi Lucas Araújo Ibirapuera University https://orcid.org/0000-0001-9502-1063
Flávia Murcia Ibirapuera University https://orcid.org/0000-0003-0383-8266
Rafael Morais Pereira FEA USP
Everson Gava Universidade Presbiteriana Mackenzie https://orcid.org/0000-0003-1571-1174

DOI:

https://doi.org/10.15665/dem.v18i4.2245

Resumo

Este estudo buscou analisar a gestão da inovação em empresas regionais de saneamento no Brasil e verificar a realização de práticas de Inovação Aberta nos processos de pesquisa & desenvolvimento destas empresas. Foi realizada uma pesquisa qualitativa de caráter exploratório e descritivo, cujas empresas objetos de estudo foram àquelas prestadoras de serviços de saneamento básico. Os resultados evidenciaram que as empresas utilizam-se intencionalmente de fontes externas de conhecimento em seus processos de inovação, buscando internalizar inovações tecnológicas às suas operações, sendo que estas interações ocorrem majoritariamente por meio de convênios com universidades e institutos de pesquisa e da cooperação com fornecedores.

Referências

Chesbrough, H. W. (2003) Open innovation: the new imperative for creating and profiting from technology. Cambridge, MA: Harvard Business Press.

Chesbrough, H. W. (2006) The era of open innovation. Managing innovation and change, 127 (3), 34-41.

Chesbrough, H. W. (2011) Open services innovation. Research-Technology Management, 54(6), 12-17.

Chesbrough, H. W. & Schwartz, K. (2007) Innovating Business Models with Co-Development Partnerships. Research Technology Management, 50(1), 55-59.

Chesbrough, H. W. & Vanhaverbeke, W. (2018) Open innovation and Public Policy in the EU with Implications for SMEs. Singapore: In Researching Open Innovation in SME (pp. 455-492). Singapore: World Scientific.

Cohen, W.M. & Levinthal, D.A. (1990) Absorptive capacity: A new perspective on learning and innovation. Administrative science quarterly, 35(1), 128-152.

Enkel, E., Gassmann, O. & Chesbrough, H. (2009) Open R&D and open innovation: exploring the phenomenon. R&D Management, 39(4), 311-316.

Fasnacht, D. (2009) Open Innovation in Financial Services. Heidelberg: Springer Berlin Heidelberg.

Feller, J., Finnegan, P. & Nilsson, O. (2011) Open innovation and public administration: transformational typologies and business model impacts. European Journal of Information Systems, 20(3), 358-374.

Fuglsang, L. (2008) Capturing the benefits of open innovation in public innovation: A case study. International Journal of Services Technology and Management, 9(3), 234-248.

Gallouj, F. & Weinstein, O. (1997) Innovation in services. Research Policy, 26(4), 537-556.

Gassmann, O. & Enkel, E. (2004). Towards a theory of open innovation: three core process archetypes. In: Proceedings from R&D Management Conference (RADMA) 2004. Lissabon.

Gianiodis, P.T., Ettlie, J.E. & Urbina, J.J. (2014) Open service innovation in the global banking industry: Inside-out versus outside-in strategies. Academy of Management Perspectives, 28(1), 76-91.

Hilgers, D. & Ihl, C. (2010) Citizensourcing: Applying the concept of open innovation to the public sector. The International Journal of Public Participation, 4(1), 67-88.

Huizingh, E.K.R.E. (2011) Open innovation: State of the art and future perspectives. Technovation, 31(1), 2-9.

Laursen, K. & Salter, A. (2006) Open for innovation: the role of openness in explaining innovation performance among UK manufacturing firms. Strategic management journal, 27(2), 131-150.

Lee, S. M., Hwang, T., & Choi, D. (2012) Open Innovation in the public sector of leading countries. Management Decision, 50(1), 147-162.

Lichtenthaler, U. & Ernst, H. (2007) External technology commercialization in large firms: results of a quantitative benchmarking study. R&D Management, 37(5), 383-397.

Lindegaard, S. (2010) The open innovation revolution: essentials, roadblocks, and leadership skills. Hoboken, NJ: John Wiley & Sons.

Mergel, I. (2018) Open Innovation in the public sector: drivers and barriers for the adoption of Challenge. gov. Public Management Review, 20(5), 726-745.

Mina, A.; Bascavusoglu-Moreau, E. & Hughes, A. (2014) Open service innovation and the firm's search for external knowledge. Research Policy, 43(5), 853-866.

Munksgaard, K. B., Evald, M. R., Clarke, A. H. & Nielsen, S. L. (2012) Open Innovation in Public-Private Partnerships? Ledelse & Erhvervsøkonomi, 77(2), 41-51.

Myhren, P., Witell, L., Gustafsson, A. & Gebauer, H. (2018) Incremental and radical open service innovation. Journal of Services Marketing, 32(2), 101-112.

Noveck, B. S. S. (2009) Wiki government: how technology can make government better, democracy stronger, and citizens more powerful. Washington, DC: Brookings Institution Press.

Paskaleva, K. & Cooper, I. (2018) Open innovation and the evaluation of internet-enabled public services in smart cities. Technovation, 78, 4-14.

Prahalad, C. K. & Ramaswamy, V. (2000) Co-opting customer competence. Harvard Business Review, 78(1), 79-90.

Randhawa, K., Wilden, R. & Hohberger, J. (2016) A bibliometric review of open innovation: Setting a research agenda. Journal of Product Innovation Management, 33(6), 750-772.

Rohrbeck, R., Hölzle, K. & Gemünden, H. G. (2009) Opening for competitive advantage–How Deutsche Telekom creates an open innovation ecosystem. R&D Management, 39(4), 420-430.

Salter, A. & Tether, B. S. (2006) Innovation in services: through the looking glass of innovation studies. Background paper for the Advanced Institute of Management (AIM). Research’s Grand Challenge on Service Science. In: https://www.semanticscholar.org/paper/Innovation-in-Services-Through-the-Looking-Glass-of-Salter/85ce1a5255608f69485f23f402bedd25adb77f5a

Sato, C. E.Y. (2014) Open Services Innovation: The Case of BT in the UK. Journal of technology management & innovation, 9(2), 145-156.

Smith, G., Sochor, J. & Karlsson, I. M. (2019) Public-private innovation: barriers in the case of mobility as a service in West Sweden. Public Management Review, 21(1), 116-137.

Sundbo, J. (1997) Management of innovation in services. Service Industries Journal, 17(3), 432-455.

Sundbo, J. & Gallouj, F. (2000) Innovation as a loosely coupled system in services. In: Innovation systems in the service economy (pp. 43-68). Boston, MA, Springer.

Tidd, J. & Bessant, J. (2005) Managing innovation: integrating technological, market, and organizational change. Hoboken, NJ: John Wiley & Sons.

Tidd, J. & Hull, F. M. (2003) Service Innovation: Organizational responses to technological opportunities & market imperatives. London: Imperial College Press.

Von Hippel, E. (1978) Successful industrial products from customer ideas. The Journal of Marketing, 42(1), 39-49.

West, J., Salter, A., Vanhaverbeke, W. & Chesbrough, H. (2014) Open innovation: The next decade. Research Policy, 43(5), 805-811.

Wynstra, F., Van Weele, A. J. & Weggemann, M. (2001) Managing Supplier Involvement in Product Development: Three Critical Issues. European Management Journal, 19(2), 157-167.