Impact of Soft Skills on the administrative processes of Organizations

Authors

  • Jorge Eduardo Cervera Cárdenas +50766066907

Keywords:

Impact, Organizations, Administrative

Abstract

This issue of the Scientific Journal Dimensiona Empresarial highlights some of the effects that organizations face in various day-to-day activities, although they have a technical explanation related to the context in which some companies are circumscribed in their own environment, as was the case of the negative results caused by the economic crisis related, for example, to the 2008 subprime crisis or the Covid 19 pandemic in 2020; but it is possible to show that organizations, when facing various challenges in their actions within the decision-making process, the soft skills of their leaders and managers are becoming more important today and this becomes a catalyst or even an inducer within strategic planning processes.

Author Biography

Jorge Eduardo Cervera Cárdenas, +50766066907

Industrial Engineer, MBAi, with more than 20 years of experience and with theoretical-practical knowledge in production, layout, logistics, supply chain, administration, strategic planning, integrated management systems, operations analysis, methods and times, warehouse management , design and evaluation of processes and projects, and with more than 15 years of experience in university teaching in Faculties of Engineering and Administrative and Economic Sciences; in addition to extensive experience as a Business Consultant in Senior Management, Management and Execution of Investment Projects, and Strategic Control Systems. HSEQ Auditor Certified by Icontec. My purpose as a professional is to help companies identify the needs of their customers and thus increase their sales levels with innovative goods and/or services.

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Published

2025-02-09

How to Cite

Cervera Cardenas, J. E. (2025). Impact of Soft Skills on the administrative processes of Organizations. Dimensión Empresarial, 21(2). Retrieved from http://ojs.uac.edu.co/index.php/dimension-empresarial/article/view/3738