Contribuição da gestão da qualidade para o desempenho sustentável das cadeias de abastecimento

Autores

  • Jean P. Morán-Zabala Instituto Tecnológico Metropolitano
  • Juan M. Cogollo-Florez Instituto Tecnológico Metropolitano

DOI:

https://doi.org/10.15665/dem.v20i2.2871

Palavras-chave:

Desempenho sustentável, Gestão da qualidade, Gestão da cadeia de abastecimento sustentável, Ferramentas da qualidade, Práticas da qualidade

Resumo

As práticas de qualidade são um fator estratégico para a competitividade na gestão da cadeia de suprimentos. Por esse motivo, este artigo faz uma revisão exaustiva da literatura a fim de saber quais contribuições acadêmicas têm sido feitas para o estudo da inter-relação entre as práticas de qualidade e o desempenho sustentável das cadeias de suprimentos. Os resultados mostram um crescente interesse por pesquisas nos últimos seis anos, a necessidade de quantificar o impacto das práticas de qualidade no desempenho sustentável da cadeia de suprimentos por meio da utilização de ferramentas de qualidade adequadas.

Biografia Autor

Jean P. Morán-Zabala, Instituto Tecnológico Metropolitano

Joven Investigador, Programa de Ingeniería de la Calidad, Instituto Tecnológico Metropolitano – ITM, Medellín, Colombia. Correo electrónico: jeanmoran281289@correo.itm.edu.co. ORCID: 0000-0002-0929-248X

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Publicado

2022-06-30

Como Citar

Morán-Zabala, J. P., & Cogollo-Florez, J. M. (2022). Contribuição da gestão da qualidade para o desempenho sustentável das cadeias de abastecimento. Dimensión Empresarial, 20(2), 94-116. https://doi.org/10.15665/dem.v20i2.2871

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ENSAIO LIVRE SOBRE TÓPICOS CIENTÍFICOS