ESTILOS DE MANEJO DE CONFLICTOS, INTELIGENCIA EMOCIONAL Y DESARROLLO MORAL EN ESTUDIANTES DE GERENCIA
DOI:
https://doi.org/10.15665/rde.v13i1.339Keywords:
Manejo de conflictos, inteligencia emocional, desarrollo moral, diagrama de rutas.Abstract
Esta investigación contrastó las relaciones entre estilos de manejo de conflictos, inteligencia emocional y desarrollo moral en estudiantes de gerencia venezolanos a través de un diagrama de rutas. Se empleó el Inventario de Estilos de Manejo del Conflicto (ROCI-II), el Inventario de Inteligencia Emocional (IIESS-R) y el Test de Definición de Criterios Morales (DIT). El modelo de rutas resultó parcialmente válido puesto que el estilo de manejo de conflicto integrador es predicho solo por el manejo de las emociones; esta predice también los estilos de manejo de conflicto complaciente y comprometido; la percepción de las emociones de otras personas predice la moralidad de principios y la percepción de las propias emociones el estilo de manejo de conflicto integrador. Se evidencia que las mujeres conocen mejor sus propias emociones pero las controlan menos que en el caso de los hombres. Se requiere mayor investigación para precisar el efecto moderador de otras variables sobre las relaciones propuestas.
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