Modelling product delivery process policies in pharmaceutical services to decrease service saturation due to COVID-19 in Colombia. Journal Prospectiva, [S. l.], v. 20, n. 2, 2022. DOI: 10.15665/rp.v20i2.2894. Disponível em: https://ojs.uac.edu.co/index.php/prospectiva/article/view/2894. Acesso em: 26 sep. 2026.