Vol. 21 No. 3 (2023): Edition (2023)

View Vol. 21 No. 3 (2023): Edition (2023)

DOI: https://doi.org/10.15665/dem.v21i3

Published: 2024-01-02

Full Issue

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EDITORIAL

Importance of Digital Transformation in Organizations

Jorge Eduardo Cervera Cárdenas
- PDF (Spanish)

RESEARCH RESULTS ARTICLES

Digital transformation and resilience in multinational companies

Ángela Nicole Ynfante Gonzales, Adriana Lucia Rivera Aliaga, Alejandro Andrés Arenas Hernández, Lucía Camila Rodríguez Vásquez, Diego Frank Lam Urquiaga, Julio Ricardo Moscoso Cuaresma, Omar Larios Soldevilla
- PDF (Spanish)
Correlational analysis between the Corporate Image of Tarapoto Supermarkets and Customer Satisfaction levels in 2022

Jhonatan Tapia Gutiérrez, Milena Euliza Acuña Velásquez, Mario Manuel Siles Nate
- PDF (Spanish)
Six sigma quality control and multivariate capability indicators to assess customer service in a mobile phone company

Adel Mendoza Mendoza
- PDF (Spanish)
Social responsibility practices and corporate image in micro and small enterprises (Mypes) in the textile sector

Daniel Robles, Román Junior Balvín Azaña, Richerd Homero Rodas Cueva, Sharon Astidia Salazar Vivanco, David Flores Zafra
- PDF (Spanish)
Job satisfaction in public institutions: A systematic review of the scientific literature 2018-2022

GRETIA LUZ YSUIZA SALAS, Cristhians Omar De La Torre Collao
- PDF (Spanish)