Dimensión Empresarial
type: channel
description: <span style="display: inline !important; float: none; background-color: #ffffff; color: #000000; cursor: text; font-family: 'Noto Sans',Arial,Helvetica,sans-serif; font-size: 14px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;"> <span style="background-color: #ffffff; color: #000000; cursor: text; display: inline; float: none; font-family: &quot; noto sans&quot;,arial,helvetica,sans-serif; font-size: 14px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;"> VISION Dimension Empresarial is projected to 2023 as a Scientific Magazine recognized nationally and internationally for the quality and impact of its publications. This will position it as one of the best magazines in the area of knowledge of organizations and their context in Latin America. <span style="background-color: #ffffff; color: #000000; cursor: text; display: inline; float: none; font-family: &quot; noto sans&quot;,arial,helvetica,sans-serif; font-size: 14px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;"> <span style="background-color: #ffffff; color: #000000; cursor: text; display: inline; float: none; font-family: &quot; noto sans&quot;,arial,helvetica,sans-serif; font-size: 14px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal;…
publisher: Universidad Autónoma del Caribe
language: en
publication name: Dimensión Empresarial
issn: 2322-956X
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items: Importance of Digital Transformation in Organizations
items: Job satisfaction in public institutions: A systematic review of the scientific literature 2018-2022
items: Social responsibility practices and corporate image in micro and small enterprises (Mypes) in the textile sector
items: Six sigma quality control and multivariate capability indicators to assess customer service in a mobile phone company
items: Correlational analysis between the Corporate Image of Tarapoto Supermarkets and Customer Satisfaction levels in 2022
items: Digital transformation and resilience in multinational companies
items: Impact of Soft Skills on the administrative processes of Organizations
items: Impact of electronic invoicing on the competitiveness and innovation of footwear exporting companies in Barranquilla, 2019-2021.
items: Competitive MSMEs through Covid-19 in Mexico. Resilience indicators.
items: The incidence of Soft Skills in Project Leaders of Work Teams (Nota: Artículo de Reflexión)
items: Effects of Working Capital Management on the Profitability of auto parts marketing companies in the city of Barranquilla
items: Stress factors and anger in the risks of road accidents of workers of a healthy company
items: Analysis of the level of compliance with tax obligations, in the taxpayers of a shopping center, Arequipa-Peru during the year 2022
items: Impact of crises on the administrative processes of Organizations
items: Financial Planning and Profitability in the company CFC CAFARCOL S.A.S.
items: Estudio de buenas prácticas adoptadas por las microempresas para mitigar los efectos negativos en tiempos de crisis
items: Dynamic capabilities and innovation capability: a proposal to measure these
items: The challenge of decolonizing, socio-critical and transformational construction from organizational studies in Latin America
items: Scientific journal management: a practical concept that has not been theorized.
items: Administration Investigations in Organizations Business
items: The strategic management of business alliances
items: Media discourse on chilean dynamic capacities
items: Work stress and resilience in a public university in Chile: perceptions of teleworking in times of pandemic
items: Differentiation as a strategy for the Metalworking Industry in Chile
items: Sustainability, sustainability and corporate social responsibility new scenarios?
items: Conceptual foundations of innovative capacity
items: Key dimensions of organizational culture: from the company to the public sector in Mexico
items: Outsourcing and employment. The case of state universities in Chile
items: Conceptual foundations of integrated enterprise waste management
items: Analysis of an Economy, Social and Health Factors Scale Associated to the Covid-19 as Predictors of Delivery’s Growth

Importance of Digital Transformation in Organizations
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description: That is why it is of great importance in these times to begin discussing topics related to sustainability and the digital transformation of organizations. This allows us to understand how digital tools and strategies, such as Artificial Intelligence (AI), can be leveraged to improve business performance and their environmental, social, and economic impact, thus contributing to a more sustainable and resilient future for all. Therefore, it is important to understand how digital transformation influences sustainability and the administrative, economic, and accounting sciences, which is of great relevance. It is also important to delve into key aspects of these technologies and their impact on functional areas such as human talent, finance, marketing, logistics, among others
subject: EDITORIAL
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creator: Jorge Eduardo Cervera Cárdenas
rights: Copyright (c) 2025 Jorge Eduardo Cervera Cardenas http://creativecommons.org/licenses/by-nc-nd/4.0
date: 2025-07-31
publication date: 2025-07-31

Job satisfaction in public institutions: A systematic review of the scientific literature 2018-2022
type: item
description: The purpose of the research was to analyze the influence of job satisfaction in public institutions on the growth of SMEs. Therefore, a systematic review of the scientific literature was used as a rigorous method to analyze the scientific knowledge available in the last 5 years. In conclusion, the results revealed 37 points in 2018, 59 points in 2019, 58 points in 2020, 68 points in 2021, 82 points in 2021, and 93 points in 2022. The search for information acts as a compass that guides an organization toward success and happiness, creating a work environment in which employees feel valued, engaged, motivated, and capable of achieving their goals.
subject: RESEARCH RESULTS ARTICLES
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creator: GRETIA LUZ YSUIZA SALAS
creator: Cristhians Omar De La Torre Collao
rights: Copyright (c) 2025 GRETIA LUZ YSUIZA SALAS, Cristhians Omar De La Torre Collao http://creativecommons.org/licenses/by-nc-nd/4.0
date: 2025-07-31
publication date: 2025-07-31

Social responsibility practices and corporate image in micro and small enterprises (Mypes) in the textile sector
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description: The study aimed to understand how SMEs in the textile sector located in the Lima metropolitan area manage their social responsibility practices, as well as how this relates to their corporate image. To this end, a quantitative, cross-sectional, and correlational non-experimental research design approach was used. The results showed a connection between the variables examined. Therefore, the nonparametric Spearman's Rho test was used, with a correlation coefficient of 0.228 and a p-value of 0.000. Finally, the study found a moderately positive association between the variables under study.
subject: RESEARCH RESULTS ARTICLES
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creator: Daniel Robles
creator: Román Junior Balvín Azaña
creator: Richerd Homero Rodas Cueva
creator: Sharon Astidia Salazar Vivanco
creator: David Flores Zafra
rights: Copyright (c) 2025 Daniel Robles, Román Junior Balvín Azaña, Richerd Homero Rodas Cueva, Sharon Astidia Salazar Vivanco, David Flores Zafra http://creativecommons.org/licenses/by-nc-nd/4.0
date: 2025-07-31
publication date: 2025-07-31

Six sigma quality control and multivariate capability indicators to assess customer service in a mobile phone company
type: item
description: The application of Six Sigma and the multivariate capability index allows for the identification of any variability present in the process and determines whether it is acceptable or not. In this research, using Six Sigma and the multivariate capability index, the customer service quality characteristics of a mobile phone company with six channels to meet its customers' needs are evaluated. Primary data was used to evaluate the results. The results show poor process performance during the study period. This helps improve service quality, as the "website" and "phone line" channels were identified as the most critical.
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creator: Adel Mendoza Mendoza
rights: Copyright (c) 2025 Adel Mendoza Mendoza http://creativecommons.org/licenses/by-nc-nd/4.0
date: 2025-07-31
publication date: 2025-07-31

Correlational analysis between the Corporate Image of Tarapoto Supermarkets and Customer Satisfaction levels in 2022
type: item
description: The purpose of this article is to determine the relationship between corporate image and customer satisfaction in Tarapoto supermarkets. This was addressed through a quantitative, correlational, non-experimental design. A non-probability quota sample of 382 residents of the Tarapoto district was used to administer a questionnaire. The main results were high in corporate image (57.5%) and customer satisfaction (72%). A moderate and positive relationship was also found, with a correlation coefficient of 0.473, indicating that most customers have a positive perception of supermarkets, leading to satisfaction with the service received.
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creator: Jhonatan Tapia Gutiérrez
creator: Milena Euliza Acuña Velásquez
creator: Mario Manuel Siles Nate
rights: Copyright (c) 2025 Jhonatan Tapia Gutiérrez, Milena Euliza Acuña Velásquez, Mario Manuel Siles Nate http://creativecommons.org/licenses/by-nc-nd/4.0
date: 2025-07-31
publication date: 2025-07-31

Digital transformation and resilience in multinational companies
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description: The article analyzes, using the PRISMA methodology, the main scientific findings on the digital transformation and resilience of multinational companies, specifically focusing on publications that accelerate e-commerce, the rise of Industry 4.0, and current trends in digital marketing. As a main result, it was obtained that the factors present mixed effects in the crisis management of multinational companies, since this influence positively or negatively depending on the national context, public confidence in the market, and the financial and knowledge capacity of the companies. for the search for competitiveness.
subject: RESEARCH RESULTS ARTICLES
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creator: Ángela Nicole Ynfante Gonzales
creator: Adriana Lucia Rivera Aliaga
creator: Alejandro Andrés Arenas Hernández
creator: Lucía Camila Rodríguez Vásquez
creator: Diego Frank Lam Urquiaga
creator: Julio Ricardo Moscoso Cuaresma
creator: Omar Larios Soldevilla
rights: Copyright (c) 2025 Ángela Nicole Ynfante Gonzales, Adriana Lucia Rivera Aliaga, Alejandro Andrés Arenas Hernández, Lucía Camila Rodríguez Vásquez, Diego Frank Lam Urquiaga, Julio Ricardo Moscoso Cuaresma, Omar Larios Soldevilla http://creativecommons.org/licenses/by-nc-nd/4.0
date: 2025-07-31
publication date: 2025-07-31

Impact of Soft Skills on the administrative processes of Organizations
type: item
description: This issue of the Scientific Journal Dimensiona Empresarial highlights some of the effects that organizations face in various day-to-day activities, although they have a technical explanation related to the context in which some companies are circumscribed in their own environment, as was the case of the negative results caused by the economic crisis related, for example, to the 2008 subprime crisis or the Covid 19 pandemic in 2020; but it is possible to show that organizations, when facing various challenges in their actions within the decision-making process, the soft skills of their leaders and managers are becoming more important today and this becomes a catalyst or even an inducer within strategic planning processes.
subject: EDITORIAL
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creator: Jorge Eduardo Cervera Cárdenas
rights: Copyright (c) 2025 Jorge Eduardo Cervera Cardenas http://creativecommons.org/licenses/by-nc-nd/4.0
date: 2025-02-09
publication date: 2025-02-09

Impact of electronic invoicing on the competitiveness and innovation of footwear exporting companies in Barranquilla, 2019-2021.
type: item
description: The objective of this research is to determine the impact of electronic invoicing on the competitiveness and innovation of footwear exporting companies in Barranquilla, 2019-2021. Based on the principles and theories of international electronic invoicing, Decree 1929 of 2007, Decree 1349 of 2016 and the DIAN financing law; Surveys were conducted with 12 footwear companies, identified by the DANE ANDA survey, on the most important billing processes in the growth of sales in the sector. During the pandemic, footwear exporting companies increased their export invoices, going from five monthly invoices with 2,435 pairs of shoes in 2019 to 15 monthly invoices with 6,993 pairs in 2021, that is, the electronic invoicing process, advertising and scanning as a sales strategy to sustain themselves during the pandemic, where they multiplied the value of their exports.
subject: RESEARCH RESULTS ARTICLES
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creator: Elkyn Rafael Lugo Arias
creator: Gabriel Cervera Salcedo
creator: Nelson Patrón Pérez
creator: Néstor Alfonso Lugo Arias
rights: Copyright (c) 2024 Gabriel Cervera Salcedo http://creativecommons.org/licenses/by-nc-nd/4.0
date: 2025-02-09
publication date: 2025-02-09
doi: 10.15665/dem.v21i2.3696

Competitive MSMEs through Covid-19 in Mexico. Resilience indicators.
type: item
description: The objective of this research was to identify resilience indicators related to the survival of Mexican MSMEs during the health and economic contingency associated with Covid-19; as well as the profile of companies that have improved their level of competitiveness. The research is quantitative, correlational in scope and non-experimental in design. As analysis techniques, descriptive statistics, t-student hypothesis test, K-Means cluster analysis and discriminant analysis were used. It was found that 29% of the MSMEs considered in the study improved their level of sales during the pandemic; The dimension where statistically significant differences are observed is customer loyalty, corresponding to the relationship variable; and there is a resilience profile in companies that have managed to increase their competitiveness, whose characteristics are a high level of customer loyalty, a high level of relationship management with stakeholders and moderate levels of technological surveillance and management, savings and reinvestment .
subject: RESEARCH RESULTS ARTICLES
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creator: Francisco Javier Segura Mojica
creator: Jorge Edgardo Borjas García
creator: María Guadalupe Hernández Sierra
creator: Beatriz Oralia Ríos Velázquez
creator: Dubelza Beatriz Oliva Garza
rights: Copyright (c) 2024 Francisco Javier Segura Mojica http://creativecommons.org/licenses/by-nc-nd/4.0
date: 2025-02-09
publication date: 2025-02-09

The incidence of Soft Skills in Project Leaders of Work Teams (Nota: Artículo de Reflexión)
type: item
description: For those organizations that still manage traditional structures, where the security of face-to-face work is predominant, adapting to new work modalities, including remote work, is a challenging process of change in which managers need to learn and develop strategies and soft skills to lead successful teams, highlighting leadership and communication as key elements for the achievement of common objectives. For these purposes, a bibliographic review is proposed, finding evidence that allows inferring the incidence of soft skills in work teams. The results show that aspects such as emotional intelligence, negotiation/conflict resolution, teamwork and adaptability, together with communication and leadership, are necessary to manage teams both in face-to-face and virtual environments.
subject: RESEARCH RESULTS ARTICLES
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creator: Martha Garcia Pupo
rights: Copyright (c) 2024 Martha Garcia Pupo http://creativecommons.org/licenses/by-nc-nd/4.0
date: 2025-02-09
publication date: 2025-02-09
doi: 10.15665/dem.v21i2.3695

Effects of Working Capital Management on the Profitability of auto parts marketing companies in the city of Barranquilla
type: item
description: The purpose of this article is to analyze the relationship between Working Capital Management (GKT) and Profitability in several auto parts trading companies in the city of Barranquilla; Therefore, a correlational analysis was carried out between these variables, using the financial information from the SIIU database of the Superintendency of Companies of Colombia, corresponding to 4 accounting periods of 8 companies. Where a disparity was evident in the behavior of their GKT and Profitability indicators, 50% presented a high degree of variation in these same indicators year after year, a situation that requires a more exhaustive segmentation of the population studied in order to obtain hypotheses applicable to the business sector.
subject: RESEARCH RESULTS ARTICLES
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creator: Oscar Cano
creator: Andrea Cifuentes
rights: Copyright (c) 2025 Oscar Cano, Andrea Cifuentes http://creativecommons.org/licenses/by-nc-nd/4.0
date: 2025-02-09
publication date: 2025-02-09

Stress factors and anger in the risks of road accidents of workers of a healthy company
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description: Deaths and injuries in traffic accidents are a growing global public health problem, with nearly 1.25 million people dying each year (WHO, 2015). This article seeks to determine the stress,anger, and driving styles of the drivers of a home health care and patient transfer services company in Barranquilla. A descriptive study was undertaken with a population of 100 drivers. 80% of these present reactions due to exposure to negative conditions such as traffic congestion, delays in timely service hours, anxiety, stress, exhaustion, high workload, anger oranger. Proving that this work exercise can be very high risk.
subject: RESEARCH RESULTS ARTICLES
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creator: Mayra Alejandra Reyes Bernier
creator: Daniela Andrea Osorio Avendaño
creator: Paola Elvira Rodríguez Barraza
creator: Jenifer Paola Gómez Puello
creator: Adriana Marcela De La Cruz Camacho
creator: Leidy Andrea González Yepes
creator: Roxana Hernández Cordero
creator: Leonardo Acuña Caballero
rights: Copyright (c) 2025 Mayra Alejandra Reyes Bernier, Daniela Andrea Osorio Avendaño, Paola Elvira Rodríguez Barraza, Jenifer Paola Gómez Puello, Adriana Marcela De La Cruz Camacho, Leidy Andrea González Yepes, Roxana Hernández Cordero, Leonardo Acuña Caballero http://creativecommons.org/licenses/by-nc-nd/4.0
date: 2025-02-09
publication date: 2025-02-09

Analysis of the level of compliance with tax obligations, in the taxpayers of a shopping center, Arequipa-Peru during the year 2022
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description: The present article analyzes the level of compliance with Tax Obligations, by the taxpayers of a shopping center in Arequipa in Peru, 2022. Type of descriptive research, with a non-experimental design. The sample of 45 taxpayers of the FECETRAM NRUS. Instrument the questionnaire; the results showed that the level of compliance with tax obligations is medium with 53%, it is low at 42%, and high at 4%, for formal tax obligations it shows a low level of compliance at 44%, medium level 42% and, on the other hand, with a high level 13%; at the same time, for substantial tax obligations it is low at 49%, medium at 44% and high at 7%.
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creator: Avelino Sebastián Villafuerte de la Cruz
creator: Carlos Alberto Vásquez Villanueva
creator: Ana María García Molina
creator: Mónica Cynthia López Chire
rights: Copyright (c) 2024 Avelino Sebastián Villafuerte de la Cruz, Carlos Alberto Vásquez Villanueva, Ana María García Molina, Mónica Cynthia López Chire http://creativecommons.org/licenses/by-nc-nd/4.0
date: 2024-08-08
publication date: 2024-08-08
doi: 10.15665/dem.v21i1.3611

Impact of crises on the administrative processes of Organizations
type: item
description: This issue of the Scientific Journal Dimension Business highlights the diversity of research in disciplines associated with Administrative, Economic and Accounting Sciences. The importance of understanding organizations, in their real dimension, becomes important in today's complex dynamics, but this became more evident in the context of the Covid 19 pandemic and later in times of economic crisis; therefore, the action of the decision-making process has an impact on the planning of organizations. The economic crisis generated by the declaration of the Covid-19 pandemic has taken a turn in everything that pertains to daily life, in the way of living, working and in the vision that was held with respect to projects that were underway.
subject: EDITORIAL
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creator: Jorge Eduardo Cervera Cárdenas
rights: Copyright (c) 2024 Jorge Eduardo Cervera Cardenas http://creativecommons.org/licenses/by-nc-nd/4.0
date: 2024-08-08
publication date: 2024-08-08

Financial Planning and Profitability in the company CFC CAFARCOL S.A.S.
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description: Financial planning is a management tool that creates value by evaluating the strategies and plans to be developed by an organization, based on projected financial statements following the strategic plans and indicators that measure the creation of value. Therefore, the purpose is to analyze the relationship between financial planning and profitability in the company CFC CAFARCOL S.A.S., in the period 07/16/2021 until 12/01/2021, after a period between 2016 and 2021 where its performance deteriorated operational performance with increases in sales and distribution expenses and deficiencies in sales costs to support said growth and, in the process, destroyed value. For this, a mixed descriptive-correlational approach methodology was used, with an analytical method. Additionally, a content analysis was carried out.
subject: RESEARCH RESULTS ARTICLES
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creator: Benjamín Alberto Cardozo Miranda
rights: Copyright (c) 2024 Benjamín Alberto Cardozo Miranda http://creativecommons.org/licenses/by-nc-nd/4.0
date: 2024-08-08
publication date: 2024-08-08
doi: 10.15665/dem.v21i1.3615

Estudio de buenas prácticas adoptadas por las microempresas para mitigar los efectos negativos en tiempos de crisis
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description: This research seeks to identify the good practices that microenterprises have adopted to stay in the market in the face of any crisis situation, through a comparison of what was found in a literature review and web analysis against the construction of case studies. The results showed that microentrepreneurs focus on liquidity and adaptation to face a crisis. Likewise, quality and stakeholder relations are highlighted as important factors. Finally, the actions or habits taken before a crisis influence the ability to respond to them.
subject: RESEARCH RESULTS ARTICLES
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creator: Duvan Steven Olave Luengas
creator: María Camila Velásquez Salcedo
creator: Mauricio José Martínez Pérez
creator: Martha Liliana Torres Barreto
creator: José Alonso Caballero Márquez
rights: Copyright (c) 2024 Duvan Steven Olave Luengas, María Velásquez, Mauricio Martínez, Martha Torres, José Caballero http://creativecommons.org/licenses/by-nc-nd/4.0
date: 2024-08-08
publication date: 2024-08-08
doi: 10.15665/dem.v21i1.3076

Dynamic capabilities and innovation capability: a proposal to measure these
type: item
description: The Purpose is propose measuring dynamic capabilities and innovation capability considering the size and age of the firm as moderating variables. A literature review was carried out from articles searched in the Scopus, Web of Science, SciELO and Redalyc databases; then analyzed and systematized to establish the dimensions of dynamic capabilities and innovation capability. A measurement tool was proposed considering dynamic capabilities as a precondition for innovation capability, considering the size and age of the company as moderating variables in the relationship between dynamic capabilities and innovation capacity. Future studies should be oriented to the application of the measurement tool designed to validate the instrument and evaluate the interrelation of the variables.
subject: RESEARCH RESULTS ARTICLES
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creator: José Luis Martínez Campo
rights: Copyright (c) 2024 Adriana Martínez Martínez, Noé Velázquez Espinoza, José Luis Martínez Campo http://creativecommons.org/licenses/by-nc-nd/4.0
date: 2024-08-08
publication date: 2024-08-08
doi: 10.15665/dem.v21i1.3612

The challenge of decolonizing, socio-critical and transformational construction from organizational studies in Latin America
type: item
description: This article was oriented towards a socio-critical analysis of organizational studies in Latin America, from the socio-historical basis and the negative impact caused by Eurocentric colonialism. This as a starting point to re-signify the epistemic, conceptual, methodological and transformational value of the Anti-Management perspective and the strategic role of the Action-Participation Research model has. Therefore, the methodological design used with the Scoping Review technique. Based on the findings of the theoretical review, a polarization between two trends has been identified, the first focused on the classical, capitalist and functionalist analysis of the European and North American tradition, in contrast to the emerging trend that breaks the traditional paradigm with a historical, analytical and critical proposal, which seeks a comprehensive understanding of social reality and is the starting point for the formulation of a path of empowerment, innovation and permanent development of organizational processes.
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creator: Yorly Andrea Santos Pinto
rights: Copyright (c) 2024 Yorly Andrea Santos Pinto http://creativecommons.org/licenses/by-nc-nd/4.0
date: 2024-08-08
publication date: 2024-08-08
doi: 10.15665/dem.v21i1.3610

Scientific journal management: a practical concept that has not been theorized.
type: item
description: It seeks to describe the concept and processes of the Management of Scientific Journals, to unify theoretical criteria around the management of journals. Documentary analysis (systematic review of Web Of Science and Scopus databases) is carried out, extracting papers that refer to the term "journal management" in their content. A total of 61 documents resulted, of which, through the exclusion criteria, a total of 36 were reviewed, adding the term "journal governance", obtaining 2 more articles for consultation, in addition to 9 additional documents. It is concluded that the term Magazine Management is explicitly named in many of these articles, but that to date there is no fully developed concept.
subject: RESEARCH RESULTS ARTICLES
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creator: Francisco Ganga-Contreras
creator: Wileidys Artigas
creator: Wendolin Suárez-Amaya
creator: Ilya Casanova-Romero
rights: Copyright (c) 2024 Wileidys Artigas, Wendolin Suárez-Amaya, Ilya Casanova-Romero, Francisco Ganga-Contreras http://creativecommons.org/licenses/by-nc-nd/4.0
date: 2024-10-22
publication date: 2024-10-22
doi: 10.15665/dem.v21i5.3551

Administration Investigations in Organizations Business
type: item
description: “This special issue of The Business Dimension Scientific Magazine highlights the diversity of research in disciplines associated with administration. From the analysis of “outsourcing” in Chilean universities to the editorial management of scientific journals, topics are addressed crucial for science
subject: EDITORIAL
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creator: Nicolás Pablo Barrientos Oradini
rights: Copyright (c) 2024 Nicolás Pablo Barrientos Oradini http://creativecommons.org/licenses/by-nc-nd/4.0
date: 2024-10-22
publication date: 2024-10-22

The strategic management of business alliances
type: item
description: This theoretical research develops a reflection on the strategic management of alliances between firms, from an evolutionary perspective, with the purpose of describing the mechanisms in which collaborative practices operate between different business organizations. The result is a conceptual proposal, in which the alliance is understood as a compound organization, constituted by a main hybrid that operates together with multiple agents, based on collaborative behavior orientation mechanisms through two processes that would impact the psychology of the people: incentives and regulatory codes.
subject: RESEARCH RESULTS ARTICLES
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creator: David Álvarez-Maldonado
creator: Nicolás Barrientos Oradini
creator: Alejandro Álvarez-Guarategua
creator: Manuel Letzkus-Palavecino
creator: Carlos Aparicio Puentes
creator: Mauricio Araneda Reyes
creator: Alberto Amón Jadue
rights: Copyright (c) 2024 David Álvarez-Maldonado http://creativecommons.org/licenses/by-nc-nd/4.0
date: 2024-10-22
publication date: 2024-10-22
doi: 10.15665/dem.v21i5.3464

Media discourse on chilean dynamic capacities
type: item
description: Within the social and economic context of Chile, a qualitative investigation is conducted aiming to describe the conceptual characteristics of media discourses associated with the dynamic capabilities of organizations. The study identifies 16 significant constructs that articulate a discourse, which establishes the political causes involved in the dynamism of the environment and the social foundations of firm capabilities. The result is a process map that describes the prevailing mental model commonly found in the analyzed media discourses.
subject: RESEARCH RESULTS ARTICLES
  topic: section
subject: Array
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subject: Array
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creator: David Álvarez-Maldonado
creator: Nicolás Barrientos Oradini
creator: Carlos Aparicio Puentes
creator: Alejandro Álvarez-Guarategua
creator: Alberto Amón Jadue
creator: Mauricio Araneda Reyes
rights: Copyright (c) 2024 David Álvarez-Maldonado http://creativecommons.org/licenses/by-nc-nd/4.0
date: 2024-10-22
publication date: 2024-10-22
doi: 10.15665/dem.v21i1.3462

Work stress and resilience in a public university in Chile: perceptions of teleworking in times of pandemic
type: item
description: The objective is to analyze the resilience and work stress of the administrative staff of this university in times of pandemic (Covid-19) and its relationship with the perception of telework. The methodology is quantitative with descriptive-correlational scope, where 251 employees participated (non-probabilistic sampling). It is evidenced a high level of resilience of the employees, low level of work stress and a positive perception of telework. Resilience presents an inverse relationship with work stress and a direct relationship with the perception of telework. The relevance of resilience in the work context studied in the face of adverse conditions is demonstrated.
subject: RESEARCH RESULTS ARTICLES
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subject: Array
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creator: Francisco Ganga-Contreras
creator: Carlos Salazar-Botelclo
creator: Paulo Fossatti
creator: Yohana Muñoz-Jara
creator: Cristiane Pozzebom
rights: Copyright (c) 2024 Carlos Salazar-Botelclo http://creativecommons.org/licenses/by-nc-nd/4.0
date: 2024-10-22
publication date: 2024-10-22
doi: 10.15665/dem.v21i1.3461

Differentiation as a strategy for the Metalworking Industry in Chile
type: item
description: Currently, in order to maintain competitiveness, the Chilean metalworking industry has opted for differentiation strategies. This paper studies the case of the company Aceromac. This firm has been forced to improve its value proposition and its business model. The way to face this challenge was through the application of Model 5d, which proposes an adaptation to the Balanced Scorecard (CMI) model and establishes as a basis the development of awareness in the organization's decision-making. Among the results obtained, it is observed that after the application of the model, there has been an improvement in the variation of sales (7.5%), even exceeding the proposed goal (7%).
subject: RESEARCH RESULTS ARTICLES
  topic: section
subject: Array
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creator: Karen Ziller-Carvajal
creator: Juan Carlos Armijos
creator: Nicolás Barrientos-Oradini
creator: Carlos Aparicio-Puentes
creator: Mauricio Araneda-Reyes
creator: Alberto Amón-Jadue
rights: Copyright (c) 2024 Juan Carlos Armijos http://creativecommons.org/licenses/by-nc-nd/4.0
date: 2024-10-22
publication date: 2024-10-22
doi: 10.15665/dem.v21i1.3460

Sustainability, sustainability and corporate social responsibility new scenarios?
type: item
description: The objective of the study focuses on analyzing the impact of the economic-social crisis caused by the COVID-19 pandemic on the sustainability, sustainability and social responsibility of companies in Chile. For this, the particular cases of the Delivery-Bike company are studied for their originality, and the opinion of students based on a forum called: Conscious Strategy vs. Crisis. The results position Delivery-Bike as an efficient company that connects with the needs of the environment, society and the environment. This is a profound cultural change for the benefit of workers and society.
subject: RESEARCH RESULTS ARTICLES
  topic: section
subject: Array
  topic: keywords
subject: Array
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subject: Array
  topic: keywords
creator: Karen Ziller-Carvajal
creator: Juan Carlos Armijos
creator: Nicolás Barrientos-Oradini
creator: Carlos Aparicio-Puentes
creator: Mauricio Araneda-Reyes
creator: Alberto Amón-Jadue
rights: Copyright (c) 2024 Juan Carlos Armijos http://creativecommons.org/licenses/by-nc-nd/4.0
date: 2024-10-22
publication date: 2024-10-22
doi: 10.15665/dem.v21i1.3463

Conceptual foundations of innovative capacity
type: item
description: Innovative capacity is essential for organizational performance. In this research, a theoretical review of the foundations of innovative capacity is carried out, in relation to the capacity approach. It is concluded in the importance of the micro foundations for the performance of the innovative capacity.
subject: RESEARCH RESULTS ARTICLES
  topic: section
subject: Array
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subject: Array
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subject: Array
  topic: keywords
creator: David Álvarez-Maldonado
creator: Alejandro Álvarez-Guarategua
creator: Manuel Letzkus-Palavecino
creator: Carlos Aparicio-Puentes
creator: Nicolás Barrientos-Oradini
creator: Mauricio Araneda-Reyes
creator: Alberto Amón-Jadue
rights: Copyright (c) 2024 David Álvarez-Maldonado http://creativecommons.org/licenses/by-nc-nd/4.0
date: 2024-10-22
publication date: 2024-10-22
doi: 10.15665/dem.v21i1.3465

Key dimensions of organizational culture: from the company to the public sector in Mexico
type: item
description: It seeks to comparatively analyze two cultural ecosystems: one of an organizational nature (commercial companies), the other institutional (Mexican public universities). The organizational culture is evaluated to determine key dimensions in both scenarios. The Denison model was used, which has allowed the generalization of results in several Latin American countries, as well as in various contexts, so it is pertinent to propose it to be implemented in this case under four cultural dimensions: (1) Consistency, (2) Participation, (3) Adaptability and (4) Mission. The research design is cross-sectional, with a quantitative methodological approach, using intentional non-probabilistic sampling by criteria. The results made it possible to identify bilateral meanings in all the proposed cultural dimensions, highlighting: "mission" and "participation". It was evidenced that there are bilateral meanings in all the cultural dimensions raised.
subject: RESEARCH RESULTS ARTICLES
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subject: Array
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creator: Francisco Ganga Contreras
creator: Oswaldo Leyva-Cordero
creator: Gabriela Baltodano-García
creator: Nicolás Barrientos-Oradini
rights: Copyright (c) 2024 Francisco Ganga Contreras, Dr. Leyva http://creativecommons.org/licenses/by-nc-nd/4.0
date: 2024-10-22
publication date: 2024-10-22
doi: 10.15665/dem.v21i1.3471

Outsourcing and employment. The case of state universities in Chile
type: item
description: It seeks to describe the phenomenon of "outsourcing" and employment in Chilean state universities, to guide their respective processes. The tenders for subcontracted activities (97 cases) are analyzed, being able to determine the percentage level assigned to the evaluation criteria in public tenders, especially the criterion "conditions of employment and remuneration", related to the working conditions of the workers of said subcontracted companies. A statistical-descriptive analysis was carried out, applying logistic regression, to find cause-effect variables; it was established that the variables "profit margin" and "accreditation" positively impact the factor "employment and working conditions"; On the other hand, the "size" factor, expressed as "enrollment", negatively affects said criterion, these three variables being significant.
subject: RESEARCH RESULTS ARTICLES
  topic: section
subject: Array
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subject: Array
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creator: Francisco Ganga-Contreras
creator: Luis Améstica-Rivas
creator: Ronald Lagos-Ruiz
creator: Andrea King-Domínguez
creator: Claudio Rojas-Miño
rights: Copyright (c) 2024 Luis Améstica-Rivas http://creativecommons.org/licenses/by-nc-nd/4.0
date: 2024-10-22
publication date: 2024-10-22
doi: 10.15665/dem.v21i1.3468

Conceptual foundations of integrated enterprise waste management
type: item
description: The phenomenon of pollution has been faced by companies through strategic and practical guidelines, with the purpose of avoiding the catastrophic consequences of poor waste management. In this research, a qualitative approach is used to carry out a documentary analysis of the public business reports of three companies, with the aim of characterizing the contents associated with the companies' waste management. The results show propositions that justify contamination and the description of activities to limit the negative effects of contamination, giving rise to a classification behavior that allows waste management.
subject: RESEARCH RESULTS ARTICLES
  topic: section
subject: Array
  topic: keywords
subject: Array
  topic: keywords
subject: Array
  topic: keywords
creator: David Álvarez-Maldonado
creator: Nicolás Barrientos Oradini
creator: Carlos Aparicio Puentes
creator: Alejandro Álvarez-Guarategua
creator: Alberto Amón Jadue
creator: Mauricio Araneda Reyes
rights: Copyright (c) 2024 David Álvarez-Maldonado http://creativecommons.org/licenses/by-nc-nd/4.0
date: 2024-10-22
publication date: 2024-10-22
doi: 10.15665/dem.v21i1.3470

Analysis of an Economy, Social and Health Factors Scale Associated to the Covid-19 as Predictors of Delivery’s Growth
type: item
description: The present research has as aim the analysis of the psychometric properties of a scale that measures the economic, social and health factors associated to the Covid-19 in a sample of 333 people aged between 15 and 62 years old. It was found that this test has a high reliability index (α= .843) and a four factors structure: the first factor named Care and cautions before Covid-19, the second factor named Perception and use about delivery, the third factor named Economical consequences caused by pandemic and the fourth factor named Perception of quality service in delivery. Moreover, there are presented the percentile punctuations to facilitate the application of this scale in investigation contexts.
subject: RESEARCH RESULTS ARTICLES
  topic: section
subject: visitas
  topic: category
subject: Array
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creator: Noelia Jiménez Barrios
creator: Diego Velásquez Ramos
rights: Copyright (c) 2023 Noelia Jiménez Barrios, Diego Velásquez Ramos http://creativecommons.org/licenses/by-nc-nd/4.0
date: 2022-12-30
publication date: 2022-12-30
starting page: 35
ending page: 52
doi: 10.15665/dem.v20i4.3366